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Improving Data Warehouse and Business Information Quality
by Larry P. English
Author's Warranty:
If you are not able to apply ideas contained in this book to achieve value to your organization worth multiple times the cost of the book, I will personally refund to you the purchase price you paid for this book, no questions asked. Simply contact me for refund instructions as to where to send the book. All I ask is for you to give me a copy of your sales receipt along with a statement of what you tried that did not work, along with your assessment of why it failed to result in value. No further questions asked.
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Chapter 1 and Chapter 2
are available for download from this Web site in Adobe Portable Document Format.
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Click here to download Chapter 2
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Chapter 1 and Chapter 2 are available for download from this Web site in Adobe Portable Document Format.
Click here to download Chapter 1 now.
Click here to download Chapter 2 now.
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CONTENTS
- Principles of Information Quality Improvement
1. The High Costs of Low Quality Data
2. Defining Information Quality
3. Applying Quality Management Principles to Information
- Processes for Improving Information Quality
4. An Overview of Total Quality data Management (TQdM®)
5. Assessing Data Definition and Information Architecture Quality
6. Information Quality Assessment
7. Measuring Nonquality Information Costs
8. Information Product Improvement: Data Reengineering and Cleansing
9. Improving Information Process Quality: Data Defect Prevention
10. Information Quality Tools & Techniques
- Establishing the Information Quality Environment
11. The 14 Points of Information Quality
12. Information Stewardship: Accountability for Information Quality
13. Implementing an Information Quality Improvement Environment
14. Epilogue: Reaping the Benefits of Quality Information
REVIEWS OF LARRY ENGLISH?S BOOK
"The Information Quality Bible for the Information Age!
"Truly, this book has it all in one package; ?concept book, textbook, reference book, practitioner's guide.?
"English's sense of humor is reflected throughout. The rewards from the implementation of his methods should be as enjoyable as the reading"
Masaaki Imai, Founder, Kaizen Institute
Bud H. Cox, Managing Director, Kaizen Institute of Japan
(Kaizen is a Japanese word that connotes "continuous improvement involving everyone")
"This book is a must for every business bookshelf. "Larry English has been on the forefront of the Data Quality issue from the outset? [and] has some real wisdom on this vital issue."
John Zachman, Zachman International,
Creator of the Framework for Enterprise Architecture
"Very lively reading. The book belongs on the bookshelf of every manager and technician."
Bill Inmon, Pine Cone Systems,
"Father of Data Warehousing"
"This book is long overdue. As a leading expert on Quality in the world today, Larry English shows the impact that data and information quality directly have on costs and on profitability - not just for data warehouses but also for business information. His examples are clear, and vital for management to read.
"This book will maximise your chances for success. No Data Warehousing project and no IT Department should be without it. I predict that it will become the ?Bible? of Quality success."
Clive Finkelstein,
Information Engineering Services Pty Ltd,
"Father of Information Engineering"
"Everywhere we go?we see the results of data quality problems. In this book, Larry English not only turns up the heat by discussing the sources and nature of data quality problems, he also sheds real light through a practical approach to addressing data quality improvement. As spending on IT continues its inexorable climb, time spent understanding and applying the principles and tips Larry offers will be well worth the investment."
Vaughan Merlyn, Concours Group
"Larry's book is simply brilliant. . . it wrestles with a sometimes elusive but extremely costly business problem in a most clear and pragmatic manner. The book is extremely timely because the Y2k challenge has embarrassingly exposed the world's data quality problem?. Armed with yesterday's Y2k tools and Larry's visionary book, an organization can get closer to cleaning up the rest of the enterprise's data. Such an endeavor may mean the difference between business success and business failure."
Barbara von Halle, Founder of Knowledge Partners Inc.
and editor of Handbook of Data Management
"A superior work. A tremendous addition to the field of business intelligence. Pragmatic, experience and reality based, but most important, focused on tangible, measurable benefits to the business."
Doug Hackney, Enterprise Group Ltd,
Data Warehouse and Business Intelligence Expert
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